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I have stayed at the three Boardwalk Hotel Group locations in Ocean City, MD for years and have always received great customer service. My last stay was June 03 to 06, 2016. I need to start with Elly in reservations. I have spoken to her a few times throughout the years and she is always cheerful, professional and extremely helpful in booking exactly the type room I want. After booking comes my check in and stay. Very rarely is there any problems, but this time there was a slight problem. Kiana at Days Inn, went above and beyond, totally out of her way to help me out and make things right so I could relax and enjoy my stay. I came to check in at the end of her day and I'm sure she was tired, but she went back and forth from the office to Hotel, not once, but a few times to make sure things were right for me. I can't say enough about Kiana's willingness to put the customers satisfaction first. The entire staff at all three locations have always been friendly and professional, but it is that "extra" service like Elly and Kiana give that keep me and others coming back. I would recommend the Boardwalk Hotel Group to all who want to stay where the "customer is valued". Thank you all for your caring and attentiveness. Tony G, Elkridge, MD.
The room was clean,right on the boardwalk
My family had a wonderful 2-night stay. The pool was great and my kids (6 and 8 yrs.) loved it. The location was perfect! It's right on the Boardwalk, but up far enough not to be annoying at night. But the staff really made a strong impression. We had bought vouchers to the Jolly Roger Waterpark but dumb me got the wrong ones for the kids. The front desk called the corporate office of the voucher company to have them apply the balance from the incorrect tickets to new ones. They totally didn't have to do that and it was VERY appreciated (and saved us almost $100). We will definitely stay here again. Thanks for the wonderful vacation!!
Accommadations were excellent. Megan recommended Days Inn and she was tremendous in making sure everything was perfect. Food was great, best hamburger I have ever had. We will definitely go back next year and bring friends. We would recommend Days Inn to everyone. Thanks for making our vacation a lot of fun.
We have stayed at the Days Inn Oceanfront twice now..last year and this year. Both times have been wonderful! Sharon at the front desk was kind enough to show me the suites on the 5th floor last year since we stayed in a standard double bed room last year and liked it but we upgraded this year to an oceanfront suite and we just lived it!! Amazing view of the ocean from our balcony, spacious clean rooms, very friendly staff! Will Def stay here again in the future. The Anchor restaurant also has wonderful food and very friendly staff! The two pools are very nice and the beach is just steps away. Don't have one bad things to say about the place! Would Def recommend it to my friends or anyone planning a vacation to ocean city!! Thanks for helping us in making some wonderful memories and a great vacation..will Def be booking with you guys again!
I have been coming to OC MD for years and have always stayed at Days Inn. The rooms are clean and anything you need they take care of it. Days Inn is the perfect location, beachfront and still at the boards. Looking forward to Aug. 16 for a week. Love OC MD!
Days Inn 23rd is a really nice hotel. I love the TWO outdoor pools and on this particular last vacation we had AWESOME customer service. Sharon in the Office was amazing and made our trip one of a kind! Loved the Suite it was beautiful and we had a great time! We spent a lot of time inside the hotel because we have a little baby but it was GREAT! Thank you !
I've been coming to Days Inn for years to me its the best hotel on the Boardwalk. The rooms are clean and the beds are very comfortable and you can't beat that ocean view.
I really enjoyed the room. It was clean, I check the mattress and it was very clean. The maids kept the room very clean they were in everyday. The view was beautiful and we had three rooms all in a row as we had three family’s stay together. We would definitely stay again. Security, someone was always on the parking lot at all times. We had a great time and a very nice place.
The service is excellent. The ocean front room is great! I love the balcony view of the ocean. The office personnel are very friendly and assist you with any questions you have. The rooms are very nice. I enjoyed my vacation at the Days Inn. The pool is great also.